At NeedShirt.com, we are committed to providing high-quality products, timely shipping, and accurate fulfillment of orders. If you are dissatisfied with your purchase for any of the following reasons, you are eligible for a return or exchange within 30 days of purchase:

  • The product has a manufacturing defect.

  • The print quality does not meet our standards.

  • The item you received is significantly different from the product image on our website.

Replacements and Exchanges

We generally do not accept returns for incorrect size, color, or design selection. However, we do offer replacements for customers willing to cover the shipping and a small handling fee (which may vary based on item type, such as hoodies and sweatshirts).

We are happy to provide a refund or free replacement if:

  • The product size or image differs from what you ordered.

  • The size chart provided on our website was incorrect.

If you are not satisfied with your purchase for any reason, please reach out to us, and we will do our best to resolve the issue, as customer satisfaction is our top priority.

Please Note: The actual product may have a slight variation (up to 20%) in appearance compared to advertised images due to lighting effects in photography or monitor display differences.

In rare cases where an issue arises, we typically cover the cost of re-shipping the item. Rest assured, we are here to assist you at all times.

Cancellations and Modifications

You may cancel or modify your order within 24 hours of placing it.

Since we process and ship orders daily, once your order has been shipped, we can no longer make changes. If you wish to cancel after shipment, you will need to return the item before a refund can be processed.

Important: Cancellation requests to apply a promo code to an existing order are not eligible. Please refer to our Discount Codes policy for more details.

Late or Missing Refunds

If you haven’t received your refund yet:

  1. Check your bank account again.

  2. Contact your credit card company, as refunds may take time to process.

  3. Contact your bank, as processing delays may occur.

If you have followed these steps and still have not received your refund, please contact us for further assistance.

Coupon | Promo | Discount Codes

  • Discount codes cannot be applied to prior, existing, or pending orders.

  • Discounts cannot be exchanged for cash.

  • Discount codes cannot be combined with other promotional offers.

Summary

  • Orders can be canceled or modified within 24 hours of purchase.

  • Discount codes cannot be applied to previous or pending orders.

  • Once an item is shipped, modifications or cancellations are not possible.

  • We offer a 30-day return and exchange policy for defective products or shipping-related issues.

  • Refunds do not apply to incorrect shipping details provided by the customer or missed deliveries, but we will assist in finding a solution.

Questions and Contact Information

If you need further assistance, wish to correct or delete personal information, register a complaint, or require more details, please contact us at:

Support@needsshirt.com